With our Remote Network Monitoring service, Star Solutions can be your primary provider of network monitoring and support services or serve as a supplementary network-operations resource to your organization. To ensure dependable network performance that delivers maximum end-user satisfaction, we offer a variety of essential capabilities:
- Usage Monitoring: Ensures that network usage is monitored for availability and that data is collected for billing purposes.
- Continuous Operation: Identifies network problems related to the operation of network equipment, facilities, and communications protocols that could compromise reliable service delivery.
- Peak Optimization: Ensures the network is optimized for highly efficient performance under all load conditions.
- Service Support: Configures network equipment to support the services offered to customers by the service provider at all times.
- Proper Access: Protects the network, its equipment, and its data from unauthorized access or fraudulent use and by extension, thereby protecting customer information and privacy.
Star Solutions Remote Network Monitoring can successfully manage any and all aspects of the above tasks. We can ensure the availability and performance of the network, document service levels, monitor and map service escalations, resolve network outages and performance degradations, track usage and bandwidth, managing capacity, and help you plan accurately for growth.
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